Privacy Policy - Data Protection Statement

Privacy Policy - Data Protection Statement
I. Name and Address of the Responsible Controller
The responsible controller within the meaning of the Basic General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

      EICHLER GmbH
      Unteres Feld 1-3
      86932 Puergen
      Germany

      Phone: +49 8196 9000-0
      E-mail: info@eichler-service.de
      Website: www.eichler-service.de


II. Name and Address of the Data Protection Officer
The data protection officer of the responsible controller is:

      Mr. Michael Matzner
      Herriotstraße 3
      60528 Frankfurt a.M.
      Germany

      E-mail: datenschutz@eichler-service.de


III. General Information on Data Processing
1. scope of the processing of personal data

We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. The processing of personal data takes place regularly only after consent of the user. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.
2. Legal Basis for the Processing of Personal Data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU-GDPR serves as the legal basis. In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b EU-GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c EU-GDPR serves as the legal basis. In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) EU-GDPR serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f EU-GDPR serves as the legal basis for processing.
3. Data Erasure and Storage Time

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

IV. Providing the Website and Creating Log Files
1. Description and Scope of Data Processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:

     (1) The IP address of the user
     (2) Date and time of access
     (3) Websites from which the user's system reaches our website
     (4) Websites accessed by the user's system via our website


The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Legal Basis for Data Processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.
3. Purpose of Data Processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this the IP address of the user must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f EU-GDPR also lies in these purposes.
4. Duration of Storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
5. Possibility of Opposition and Elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

V. Use of Cookies

a) Description and Scope of Data Processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the
Internet browser on the user's computer system. If a user visits a website, a cookie may be stored
on the user's operating system. This cookie contains a characteristic character string that enables
a unique identification of the browser when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the
calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:

     (1) Language settings
     (2) Product request article
     (3) Log-in information
     (4) Form data
     (5) ID of the current session

We also use cookies on our website which enable an analysis of the user's surfing behaviour.
In this way, the following data can be transmitted:

     (1) Entered search terms
     (2) Frequency of page views
     (3) Use of website functions
     (4) Websites from which the user's system reaches our website
     (5) Websites accessed by the user's system via our website

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is
no longer possible to assign the data to the calling user. The data will not be stored together
with other personal data of the users.
When you visit our website, an information banner informs you about the use of cookies for
analytical purposes and refers you to this data protection statement. In this context, there is
also a note on how the storage of cookies can be prevented in the browser settings.

b) Legal Basis for Data Processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f EU-GDPR.

c) Purpose of Data Processing
The purpose of using technically necessary cookies is to simplify the use of websites for users.
Some functions of our website cannot be offered without the use of cookies. For this it is neces-
sary that the browser is recognized even after a page change.
We need cookies for the following applications:

     (1) Shopping cart/product request
     (2) Accepting language settings
     (3) Running search queries
     (4) Login and Registration
     (5) Provision of the "quick request function" for logged in users

The user data collected by technically necessary cookies are not used to create user profiles.
The analysis cookies are used to improve the quality of our website and its content. Through
the analysis cookies we learn how the website is used and can thus continuously optimize our offer.

Google Analytics - Tracking Cookie

Google Analytics uses so-called "cookies". These are text files that are stored on your computer
and enable an analysis of your use of the website. The information generated by the cookie about
your use of this website (page views, length of stay, referring pages, etc.) is generally
transferred to a Google server in the USA and stored there.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however
please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by the cookie and relating to your
use of the website (including your IP address) and from processing this data by Google by
downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en .
IP Anonymization - We have activated the IP anonymisation function on this website. This will
cause your IP address to be cut by Google within Member States of the European Union or in other
countries party to the Agreement on the European Economic Area before being transmitted to the USA.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA
and shortened there. On behalf of the operator of this website, Google will use this information
to evaluate your use of the website, to compile reports on website activity and to provide the
website operator with other services relating to website and Internet use. The IP address
transmitted by your browser in the context of Google Analytics is not merged with other Google data.
Google Analytics cookies are stored on the basis of Art. 6 Par. 1 lit. f EU-GDPR. The website
operator has a legitimate interest in analysing user behaviour in order to optimise both
his website and his advertising.

e) Duration of Storage, Possibility of Objection and Elimination

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user
also have full control over the use of cookies. You can deactivate or restrict the transmission
of cookies by changing the settings in your Internet browser. Cookies that have already been saved
can be deleted at any time. This can also be done automatically. If cookies are deactivated for our
website, it may no longer be possible to use all functions of the website in full.

 

VII Registration
1. Description and Scope of Data Processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. The following data is collected during the registration process:

    (1) First name
    (2) Name
    (3) E-mail address
At the time of registration, the following data is also stored:
    (1) The IP address of the user
    (2) Date and time of registration
    (3) Last two login processes

In the course of the registration process, the user's consent to the processing of this data is obtained.
2. Legal Basis for Data Processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a EU-GDPR if the user has given his consent.
3. Purpose of Data Processing

A registration of the user is necessary for the provision of certain contents and services on our website. Users have the possibility to create a customer account after registration and to enter shipping and billing addresses. This data is used to simplify requests and to provide pre-filled forms in the request process. The identification of the user is required in individual cases for the correct processing of the request.
4. Duration of Storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is the case for the data collected during the registration process if the registration on our website is cancelled or changed.
5. Possibility of Opposition and Elimination
As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time. You can change the stored data after logging in under the menu item "My Account > Account settings > User Information". There is also the possibility to completely eliminate the user account. If the data is required to fulfil a contract or to carry out pre-contractual measures, premature erasure of the data is only possible insofar as there are no contractual or statutory obligations to the contrary.

VIII Contact Form and E-Mail Contact
1. Description and Scope of Data Processing

On our website there is a contact form which can be used for electronic contact or product enquiries or seminar registration. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is:

    (1) First name
    (2) Name
    (3) Company name
    (4) Street, house number
    (5) Postcode, City
    (6) Country
    (7) E-mail address
    (8) Telephone number


At the time the message is sent, the following data is also stored:
(1) The IP address of the user
Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration. Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
2. Legal Basis for Data Processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a EU-GDPR if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f EU-GDPR. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b EU-GDPR.
/h6>3. Purpose of Data Processing
The processing of the personal data from the input mask serves us only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of Storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. Possibility of Opposition and Elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. For revocation or deletion, the user can send an informal e-mail to: datenschutz@eichler-service.de All personal data stored in the course of contacting us will be deleted in this case.

IX. Web Analysis Google Analytics
1. Scope of the Processing of Personal Data

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Google Analytics cookies are stored on the basis of Art. 6 Par. 1 lit. f EU-GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising. IP Anonymization - We have activated the IP anonymisation function on this website. This will cause your IP address to be cut by Google within Member States of the European Union or in other countries party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
2. Legal Basis for the Processing of Personal Data

The legal basis for processing users' personal data is Art. 6 para. 1 lit. f EU-GDPR.
3. Purpose of Data Processing

The processing of users' personal data enables us to analyse the surfing behaviour of our users. We are in a position to compile information about the use of the individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. For these purposes, it is also in our legitimate interest to process the data in accordance with Art. 6 para. 1 lit. f EU-GDPR. By anonymizing the IP address, users' interest in protecting their personal data is sufficiently taken into account.
4. Duration of Storage

The data will be deleted as soon as they are no longer needed for our recording purposes. In our case, this is the case after 26 months.
5. Possibility of Opposition and Elimination

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en . Objection to Data Collection - You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website: Disable Google Analytics. More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en . Contract Data Processing - We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities for the use of Google Analytics.

X. Further Plug-Ins and Tools
Google Maps

This page uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing representation of our online offers and at an easy findability of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f EU-GDPR. You can find more information on the handling of user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.
YouTube

This website contains at least one YouTube plugin for displaying videos, belonging to Google Inc. located in San Bruno/California, USA. As soon as you visit pages of our website equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which page of our website you visited to play the video. If you are also logged into your YouTube account, you would allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this possibility of allocation by logging out of your account beforehand. For more information on YouTube's collection and use of your data, please refer to YouTube's privacy policy at www.youtube.com .

XI. Rights of the Data Subject Pursuant to the EU-GDPR If personal data are processed by you, you are affected within the meaning of the EU-GDPR and you have the following rights vis-a-vis the person responsible:
1. Right of Access

You can ask the person in charge to confirm whether personal data concerning you will be processed by us. If such processing has taken place, you can request the following information from the person responsible:

     (1) the purposes for which the personal data are processed;
     (2) the categories of personal data being processed;
     (3) the recipients or categories of recipients to whom the personal
         data concerning you have been or are still being disclosed;
     (4) the planned duration of the storage of the personal data concerning you or, if
         specific information on this is not possible, criteria for determining the storage period;
     (5) the existence of a right to rectification or deletion of personal data concerning you, a
         right to limitation of processing by the controller or a right to object to such processing;
     (6) the existence of a right of appeal to a supervisory authority;
     (7) any available information on the origin of the data if the personal data are not collected
         from the data subject;
     (8) the existence of automated decision-making including profiling in accordance with Art. 22 para.
         1 and 4 EU-GDPR and - at least in these cases - meaningful information on the logic involved
         and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 EU-GDPR in connection with the transmission.
2. The Right to Rectification

You have a right of rectification and/or completion vis-a-vis the data controller if the personal data processed concerning you are incorrect or incomplete. The person responsible shall make the correction without delay.
3. Right to Restriction of Processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

    (1) if you dispute the accuracy of the personal data concerning you for a period
        that enables the data controller to verify the accuracy of the personal data;
    (2) the processing is unlawful and you refuse to delete the personal data and
        instead request that the use of the personal data be restricted;
    (3) the data controller no longer needs the personal data for the purposes of the
        processing, but you do need them to assert, exercise or defend legal claims, or
    (4) if you have filed an objection to the processing pursuant to Art. 21 para. 1
        EU-GDPR and it has not yet been determined whether the legitimate reasons of
        the person responsible outweigh your reasons.


If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State. If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.
4. Right to Erasure

a) Duty to Erase
You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:

    (1) The personal data concerning you are no longer necessary for the purposes
        for which they were collected or otherwise processed.
    (2) You revoke your consent, on which the processing was based pursuant to Art.
        6 para. 1 lit. a or Art. 9 para. 2 lit. a EU-GDPR,
        and there is no other legal basis for the processing.
    (3) You file an objection against the processing pursuant to Art. 21 para. 1
        EU-GDPR and there are no overriding legitimate reasons
        for the processing, or you file an objection against the processing
        pursuant to Art. 21 para. 2 EU-GDPR.
    (4) The personal data concerning you have been processed unlawfully.
    (5) The deletion of personal data relating to you is necessary to fulfil a
        legal obligation under Union law or the law of the Member
        States to which the data controller is subject.
    (6) The personal data concerning you were collected in relation to information
        society services offered pursuant to Art. 8 para. 1 EU-GDPR.

b) Information to third parties

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant
to Art. 17 para. 1 EU-GDPR, he shall take appropriate measures, including technical measures, taking into
account the available technology and the implementation costs, to inform data processors who process the
personal data that you as the data subject have requested the deletion of all links to this personal data
or of copies or replications of this personal data.

c) Exceptions

The right to cancellation does not exist insofar as the processing is necessary
   (1) to exercise freedom of expression and information;
   (2) for the performance of a legal obligation required for processing under
       the law of the Union or of the Member States to
       which the controller is subject or for the performance of a task in the
       public interest or in the exercise of official
       authority conferred on the controller;
   (3) for reasons of public interest in the field of public health pursuant to
       Art. 9 para. 2 lit. h and i and Art. 9 para. 3 EU-GDPR;
   (4) for archiving purposes in the public interest, scientific or historical
       research purposes or for statistical purposes pursuant to Art. 89 para.
       1 EU-GDPR, insofar as the law referred to under a) is likely to make
       it impossible or seriously
       impair the attainment of the objectives of such processing, or
   (5) to assert, exercise or defend legal claims.


5. Notification Obligation

If you have exercised your right to have the data controller correct, delete or limit the processing, he/she is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort. The person responsible shall have the right to be informed of such recipients.
6. Right to Data Portability

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that

   (1) processing is based on consent pursuant to Art. 6 para. 1 lit. a EU-GDPR or Art. 9 para. 2 lit.
       a EU-GDPR or on a contract pursuant to Art. 6 para. 1 lit. b EU-GDPR and
   (2) processing is carried out by means of automated methods.


In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.
7. Right to Object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1)(e) or (f) of the EU-GDPR; this also applies to profiling based on these provisions. The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.
8. Right to Withdraw the Declaration of Consent Regarding Data Protection

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.
9. Automated Individual Decision-making, Including Profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision

   (1) is necessary for the conclusion or performance of a contract between you and the person responsible,
   (2) the legislation of the Union or of the Member States to which the person responsible is subject is
       admissible and that legislation contains appropriate measures to safeguard your rights, freedoms and
       legitimate interests; or
   (3) with your express consent.


However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 EU-GDPR, unless Art. 9 para. 2 lit. a or g EU-GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests. In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, to state his own position and to challenge the decision.
10. Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the EU-GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 EU-GDPR.